Shipping policy

1. Shipping Methods

We offer various shipping methods to meet your needs. The available shipping options and their associated costs will be displayed during the checkout process. Please review and select the option that best suits your requirements.

2. Processing Time

Orders are typically processed and prepared for shipment within 7 business days from the date of purchase. Some custom or made-to-order items may require additional processing time, which will be communicated to you upon purchase.

3. Shipping Time

The estimated delivery time will depend on the shipping method you choose and your location. We will provide you with a tracking number once your order is shipped, allowing you to monitor the progress of your delivery.

4. Shipping Charges

Shipping charges are based on the selected shipping method, the destination, and the weight and dimensions of the items in your order. Shipping fees are calculated and displayed during the checkout process.

5. International Shipping

We offer international shipping to many countries. International orders may be subject to customs duties, taxes, and import fees imposed by the destination country's customs authorities. These fees are the responsibility of the customer and are not included in the order total. Please check with your local customs office for information on potential fees.

6. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and progress of your shipment.

7. Delivery Issues

In the rare event that your order is delayed, lost, or damaged during transit, please contact our customer support team immediately. We will work to resolve the issue as quickly as possible and provide you with a suitable solution.

8. Address Accuracy

It is crucial to ensure that the shipping address you provide during checkout is accurate and complete. We are not responsible for orders that are delayed or lost due to incorrect or incomplete addresses.

9. Returns and Refunds

For information on returns and refunds, please refer to our Return Policy page.

10. Contact Information

If you have any questions or concerns about our shipping policy, please feel free to contact us at trusolcreations@gmail.com.

11. Changes to this Policy

We reserve the right to update and modify our shipping policy at any time. Any changes will be posted on our website, and the date of the last update will be indicated at the top of this policy.